OUR RETURN POLICY
Mailed Items: All Online Sales are Final. No Refunds. We send out all shipments via Priority Mail with Insurance. Please contact us within 3 days of the delivery date and send proof of damage with photographs to our email address. USPS is responsible for damage claims.
We also are happy to send out a replacement painting kit in the interim at your request; but again no refunds. Thank you for your understanding and support of our small business.
Shipping/Delivery Errors, Missing Items, Damage Due to Shipping/Delivery?
If you receive an order that arrives damaged, incomplete or is in need of replacement parts, contact Tipsy Artist through our website contact form within three days of receiving the item to report the error or damage.
Damage Claims/Shipping Fees are NOT Refundable: Original shipping charges incurred on your purchase aren't refundable as part of your USPS claim.
Class Booking (Service):
We never want you to miss out on a wonderful experience so we have a friendly CREDIT ONLY POLICY.
*All Booked Class Registrations are Final.
*All Private Class Party Registration Payments and Deposits are Final & Non-Refundable
and can only be used as a credit towards a future private party.
**YOUR EMAILED CLASS REGISTRATION RECEIPT IS ALL YOU NEED TO PRESENT AT THE CLASS - Return Policy: ****CREDIT ONLY POLICY! Cancellations made 24 hours in advance of class time are subject only to a Tipsy Artist credit of equal or lesser value. Cancellation Communication must be made by email (PLEASE EMAIL US HERE)
*Cancellations via Facebook Wall Posts or on any other social media account will not be validated.
ART CLASSES cancelled due to inclement weather will be given credits
for another class of equal or lesser value.
*If Location Venue becomes unavailable for any reason, your CLASS REGISTRATION CREDITS will still be good as a credit for a future CLASS with Tipsy Artist.
We have a firm NO Refund Policy and we can only provide a Credit Only Policy.
*Customer agrees that any painting created at a Tipsy Artist show is for personal use only and NOT for commercial resale!